Question 1

Do you offer professional assembly services?

Accepted Answer

Yes. Professional assembly is included for all furniture we deliver. Our team assembles the piece in the room where it will be used, checks alignment and hardware, and takes the packaging away with them.

Question 2

How long does delivery take?

Accepted Answer

Ready pieces reach metro cities in 5–7 business days and other regions of India in 7–14 business days. Custom-made pieces take 1–3 weeks depending on the design, the finish and the current workshop schedule. We confirm a delivery window in writing when you place the order.

Question 3

Do you ship outside India?

Accepted Answer

Not at present. We currently deliver within India only. If you are planning an international project, contact us on WhatsApp and we will tell you honestly whether we can help.

Question 4

What are your business hours?

Accepted Answer

Monday to Friday, 9:00 am to 6:00 pm. Saturday, 10:00 am to 4:00 pm. We are closed on Sundays. WhatsApp messages sent outside these hours are answered on the next working day.

Question 5

Can you make furniture to custom dimensions?

Accepted Answer

Yes. Bespoke sizing is one of the main reasons clients come to us. We measure on site, adjust the design to suit the room, and build to those dimensions in our own factory — including for awkward ceilings, alcoves and non-square walls.

Question 6

How long does a custom interior project take?

Accepted Answer

A single room typically takes 4–6 weeks from design sign-off. A full home takes 3–6 months depending on scope and the sequencing of civil and electrical work. We share a phase-by-phase schedule at the start and tell you in advance if anything is going to move.

Question 7

What is covered by the 10-year warranty?

Accepted Answer

Our 10-year warranty covers structural integrity — the frame and the joinery — under normal domestic use. Finishes, upholstery and moving hardware are covered for shorter periods, and ordinary wear, moisture damage from misuse and unauthorised repairs are excluded. Full terms are on our warranty page.

Question 8

Do you work with a fixed price list?

Accepted Answer

No. Because almost everything we make is built to the room it goes into, pricing depends on dimensions, materials and finish. We discuss budget openly during the consultation and give you a written quotation before any work begins.

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